Privacy Policy

CHEMXE provides chemical supply, procurement, logistics, vessel bunkering, marine chemical, industrial chemical, fertiliser, urea, reverse osmosis and water treatment services.

Our registered contact address for website enquiries is CHEMXE, SOHO Office (Embassy) Office, Avenue, Omonoias 13, Limassol, 3052, Cyprus.

You can contact us at ops@chemxe.com.

We may collect information that you provide directly, including your name, business name, email address, phone number, enquiry details, delivery requirements and any other information you choose to send to us.

We may also collect basic technical information about your visit, such as browser type, device information, pages visited and approximate usage data, where analytics tools are enabled.

We use your information to respond to enquiries, provide quotations, arrange supply or logistics support, manage customer and supplier relationships, improve our website and services, comply with legal obligations, and protect our business interests.

We process personal information where it is necessary to take steps before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests, or where you have given consent.

We may share information with service providers, logistics partners, suppliers, professional advisers, IT providers, payment providers, customs or regulatory authorities, and other parties where needed to deliver services or comply with law.

We do not sell personal information.

Because CHEMXE works with international supply chains, information may be processed or shared outside your country where necessary for enquiries, supply, delivery, compliance, or logistics coordination. Where required, we take steps designed to protect personal information during such transfers.

Our website may use cookies or similar technologies to operate the site, understand website performance, and improve user experience. Google Analytics may be enabled once a tracking ID is configured.

You can control cookies through your browser settings.

We keep personal information only for as long as needed for the purposes described in this policy, including business, legal, accounting, tax, dispute, and compliance requirements.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact ops@chemxe.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will be published on this page.